Case Studies > The Town of Ellington in Connecticut Brings the Building Permit Process Online With Accela
Challenges
- Citizens couldn’t access the building permit process online
- Building officials couldn’t access records from the field
- No IT department
Why
eGovernment
- Brought the building permit process online
- Building officials can access records from the field with a tablet
- Significantly reduced workload
Benefits
- Combined four departments into a single online system, with each department having its own module
- Records are accessible remotely
- Self-service kiosk for citizens
Project Information
Read our Town of Ellington success story to see how this growing government combined four departments into a single online system, with each department having its own module.
Client:
Town of Ellington
Location:
Ellington, Connecticut, United States
Website:
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![Ray Martin](https://www.vision33.com/hubfs/business-people-shaking-hands-1189302240-a5b90ad1cfc34e02ba0332d2ad0829a4.jpeg)
Ray Martin
Building official, Town of Ellington
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